Video Chat FAQ’s

Video Chat FAQ's

01. My Camera Icon Won’t Turn Green

The buttons at the top of the page need to be green for you to be able to use audio video chat. If yours will not turn green it is probably because you have your webcam and microphone turned off in your browser's Preferences.  You will need to change your settings to "Ask before Accessing" or "Allow".

Safari - Preferences -> Websites - Camera & Microphone - Allow, Allow, Allow
Now quit Safari, Open Safari - webcam icon in chat room should now be green.

Chrome - Preferences -> Privacy and security -> Content settings -> Camera & Microphone -> Ask before accessing or Allow

Firefox - Preferences -> Privacy and security -> Permissions - Camera and Microphone -> Allow - Save Changes